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Terms and Conditions

Privacy Policy for FixIt Provider

Effective Date: 08/03/2026

FixIt Provider ("we", "our", or "us") respects your privacy and is committed to protecting the personal information of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the FixIt Provider mobile application and related services.

By using the FixIt Provider app, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following types of information from service providers using our app:

Personal Information

When you register as a service provider, we may collect:

  • Full name

  • Phone number

  • Email address

  • Profile photo

  • Address

  • Service category and professional details

Business Information

To help customers find and hire you, we may collect:

  • Business name

  • Service descriptions

  • Work experience

  • Certifications or licenses (if applicable)

Location Information

We may collect location data to:

  • Match you with nearby service requests

  • Display service availability in specific areas

  • Improve service delivery

Location access may occur while the app is running or when necessary for service functionality.

Device Information

We may automatically collect:

  • Device type

  • Operating system

  • App version

  • Device identifiers

  • Log data and usage statistics

Payment Information

If the platform supports payments, we may collect limited payment-related information. Payment processing may be handled by secure third-party payment providers.

2. How We Use Your Information

We use collected information to:

  • Create and manage your service provider account

  • Connect you with customers requesting services

  • Manage bookings and service requests

  • Process payments and earnings (if applicable)

  • Improve app performance and functionality

  • Provide customer support

  • Send service updates and notifications

  • Prevent fraud and ensure platform safety

3. How We Share Your Information

We may share your information in the following situations:

With Customers

Certain information such as your:

  • Name

  • Profile photo

  • Service details

  • Ratings and reviews

may be visible to customers who book your services.

With Service Providers

We may share information with trusted third-party service providers who help us operate the app, including:

  • Cloud hosting services

  • Payment processors

  • Analytics services

Legal Requirements

We may disclose information if required by law or if necessary to:

  • Comply with legal obligations

  • Protect our rights

  • Prevent fraud or abuse

4. Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

However, no digital platform can guarantee complete security, and users share information at their own risk.

5. Data Retention

We retain your information only as long as necessary to:

  • Provide our services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce our agreements

6. Your Privacy Rights

As a FixIt Provider user, you have the right to:

  • Access your personal data

  • Update or correct your information

  • Request deletion of your account

  • Control certain data permissions (such as location)

You can update most of your information directly within the app.

7. Third-Party Services

The FixIt Provider app may use third-party services such as:

  • Analytics tools

  • Payment gateways

  • Cloud storage services

These services have their own privacy policies governing how they handle your data.

8. Children's Privacy

FixIt Provider is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

If we become aware that a child has provided personal information, we will take steps to remove such data.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the app and the updated date will be revised at the top of this page.

We encourage users to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy, you can contact us at:

Email: Yasinwarsame@hotmail.com
Website: https://usefixitnow.com